Learn how to see your device certification status here.
Smart switch device not supported.
Android 4 0 or higher galaxy device must support a mobile ap function to allow content to be transferred wired transfer.
To find the model or build number on your android device go to the settings app about phone or about tablet.
This may vary depending on which app you use to look at the list.
Menu find on page or tap search.
However if you still face samsung smart switch not compatible issue then make sure of a few things.
Android 4 3 or higher charger cable and a usb connector supported ios.
You can use it to transfer data to your phone using a backup saved on your computer.
Android 4 0 or higher wireless transfers from a compatible android device to galaxy device.
As far as samsung smart switch not compatible issue is concerned it usually doesn t come up with most of the samsung galaxy devices.
Smart switch is an easy way to transfer all your important files from one device to another.
From the smart switch screen select more in the upper right.
However if smart switch for pc or mac does not recognize your device there are a few things you should check.
Only certified devices are supported.
Unplug your phone from the computer and restart smart switch.
This app is only compatible with ios devices in the united states.